Delete your account & data
This applies to both PGManage apps — the resident app and the owner/staff app. You can ask us to delete your account and personal data at any time, and you do not need to be able to sign in to do it.
Request deletion
Fill in the form below, or email pgmanage36@gmail.com from the address on your account. We confirm every request and complete the deletion within 30 days.
What gets deleted
- Your profile — name, phone, email and login.
- Your tenancy details — room, bed, deposit, agreement and ID-proof documents.
- Complaints, requests, referrals, vehicle details and emergency contacts you added.
- Notification history and app preferences.
What we keep, and why
Some records cannot be deleted immediately because Indian law requires us to retain them. Nothing here is used for advertising or shared for marketing.
- Rent, payment and refund records that we must keep to meet Indian tax and accounting law. These are kept for the statutory retention period and then deleted.
- A minimal record that a deletion request was made and completed, for audit purposes.
A note for residents
PGManage is provided to you by the PG or co-living operator you stay with, who is the primary holder of your data. Deleting your account removes your personal data from our systems; your operator may separately retain their own records of your tenancy as their business and legal obligations require.